Spirit Airlines Cancellations

Fritz Jean-philippe - February 25 2010, 11:24 PM

Do not book on Spirit Airlines until they actually start flying to port-au-prince again.

They have no clue about when or if they will ever return to Haiti.

I had 3 reservations cancelled the night before the flights.

Their reservation agents are some sub-contractors in India who only go by what they see on a computer screen.

They do not have any more information than you do. If this company wants to keep any credibility with the Haitian customer, someone from Miramar has to come out and let us know what the deal is.

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Comments

Woody says...

I just call to get a refund for my cancelled flight to Haiti and they offered me a future flight credit for $181.53... more »

Fritz Jean-philippe says...

My friend, it is very simple, when your flight is cancelled, you call the airline and demand a full refund. they have... more »